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NetSuite Shopify Integration: All you need to know

Enterprises that have been using disparate applications lag behind their competitors because of the siloed data and lack of actionable insights. One such use case is NetSuite ERP and Shopify. Merchants that have been using NetSuite and Shopify separately aren’t getting the most value out of their either applications.


When you’re using both the applications separately, you need to spend most of your time manually moving critical data like online orders and fulfillment between these platforms. Manual processes are error-prone and accuracy of the data is compromised while your team spends too much time in moving and fixing data across both the systems.

To address these bottlenecks, sellers should opt for NetSuite Shopify integration. With this, you can automate your critical business process that in turn helps your time to focus on more critical jobs rather than wasting time in policing your data. In this blog, we’ll discuss why & how you should integrate Shopify with NetSuite and what are the benefits.

NetSuite Shopify Integration: All you need to know

Why Shopify NetSuite Integration?

NetSuite ERP is an important investment for your company. So does Shopify. NetSuite streamlines and automates back-office processes like accounting, order processing, inventory management, production, supply chain and warehouse operations. Shopify is your online-store where buyers can place their orders. When you operate both systems separately, your teams have to spend time manually moving critical data like online orders and fulfillment between these platforms.

Shopify NetSuite integration maps data flows between Shopify and NetSuite to automate processes such as order fulfillment, inventory count updates, pricing updates, financial reporting and much more. Automation eliminates the need for manual data entry between your systems, reducing data processing time and costly mistakes like entering the wrong shipping address.

Apart from saving time and money, NetSuite Shopify integration helps in offering consistent customer experience by showcasing accurate inventory levels to avoid overselling, meeting guaranteed delivery dates, shipping the right products, and more.

How to Integrate Shopify with Netsuite?

There are three options for Shopify NetSuite Integration

  • Point-to-point integration
  • Custom-built integration
  • SaaS-based middleware integration platform

Point-to-point integration

In point-to-point integration, Shopify and NetSuite are “pointed'' at each other to synchronize data like inventory, orders, products, and customers. It means there’s no operational hub between your systems. Any of the system i.e. Shopify or NetSuite can act as a “master”. This is the most affordable approach to integrating NetSuite and Shopify. However, it has certain limitations.

With point-to-point integration, you can only execute basic functions like only sending orders back and forth between your systems. Moreover, syncing of data takes place in batches, meaning every hour or even once or twice a day. It is not as flexible when adding more sales channels and management systems like 3pl as your business evolves.

Custom Shopify and NetSuite integration

You can also build custom integration between Shopify and NetSuite, leveraging APIs available for both Shopify and NetSuite. This approach is useful if you’ve customized NetSuite or make proprietary changes to support SKU management or order fulfillment logic. However, this involves serious efforts and sound technical knowledge of both NetSuite and Shopify.

SaaS-based Middleware Integration Platform

In this approach, Shopify and NetSuite can be connected using SaaS-based (Software as a Service) middleware integration platforms. Pre-built integration connectors such as Celigo can be used to automate processes between NetSuite & Shopify. The main advantage with Celigo connector is that it can be configured and customized to accommodate your unique business needs such as sellers can define business rules for data flow. You can also easily add or remove systems like 3pl.

Benefits of NetSuite Shopify Integration

  • Automatically sync data between Shopify and NetSuite, eliminating manual processes.
  • Better system performance, easier system-management
  • Prevent data inconsistencies and inaccuracies across systems


NetSuite Shopify integration requires profound knowledge of business processes across both the systems i.e. NetSuite and Shopify. If you’re looking for an authorized NetSuite Shopify integration partner, AGSuite is your one-stop destination. Whether you need a custom middleware to integrate NetSuite/ Shopify or want it through Celigo, AGSuite can help you with that. AGSuite is an authorized NetSuite implementation as well as Celigo partner who uses the best integration practices based on your specific business needs.

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