Zoho SalesIQ offers you advertising, sales, and support groups the automated customer engagement program to speak with each site visitor at each phase of the client lifecycle. This all-in-one live chat and analytics stage advances proactive client engagement, permitting you to start the right sort of discussion at the perfect time.
Zoho SalesIQ Implementation Software
Zoho SalesIQ is a customer engagement, live talk, and analytics tool for small to large businesses. It assists with recognizing your website visitor's requirements, further developing your business open doors, and client care. The tools give definite guest, contact, and company data, like site behaviour, location, and new or returning visitors/leads, that can be utilized to recognize hot possibilities and need clients to proactively connect with them in chat at the most ideal time.
Make prearranged or automated rules and set up 'hot possibility' push notifications to be sent to specialists when a visitor completes specific activities on your website. You can likewise set up fully automated talk triggers for proactive chat, route visitors and clients to the right division and specialists, make audio-based calls, and even screen-share for improved client support. Construct your Knowledge base by making Articles and FAQs and offering them to visitors and clients effortlessly.
Turn your discussion stream with Chatbots and automate your conversations with the assistance of AGSuite. You can undoubtedly create one regardless of coding abilities by utilizing Zobot - SalesIQ's strong low-code bot manufacturer. Use Chatbots to start discussions, gather contact information and answer fundamental inquiries with the help of the assets from your data base.
Zoho SalesIQ implementation software works with Zoho CRM to get to lead and prospect data from both applications. Chat meetings can be consequently changed over into contact or lead records in the CRM and you can appoint follow-up activities without leaving the chat area. You are notified via alerts in Zoho CRM when identified hot leads return to your website.
Zoho Implementation & integration services also takes care of the client communication application can be utilized to observe KPIs around visitor action and specialist performance, through prebuilt reports and performance monitoring details. Businesses can utilize Zoho SalesIQ to monitor leads and agents as they talk with leads and teach them live reviews.
- Visitor Geo-location Tracking
- Visitor Activity Tracking
- Automated Chat Translation
- Start Charts based on Visitor Activity
- Real-Time Traffic Monitoring
- Customizable Chat Box
- Prioritized List of Visitors
- Interaction History
- Supporting Devices : Windows, Android, iPhone/iPad, Mac, and Web-based.
- Supporting Language : English
- Suitable Businesses : Freelancers, Small, Medium, and Large Businesses.