Zoho SalesIQ — Live Chat & Visitor Tracking
Zoho SalesIQ is a customer engagement platform that combines visitor tracking and live chat to help you identify, engage, and convert website prospects into customers.
Engage Your Visitors, Convert Your Leads, Scale Your Sales.
Zoho SalesIQ is a customer engagement platform that combines visitor tracking and live chat to help you identify, engage, and convert website prospects into customers.
Bridge the gap between your website visitors and your support team. SalesIQ provides live chat, visitor tracking, and AI-driven engagement to convert prospects into loyal customers.
Zoho SalesIQ Modules
A comprehensive suite of integrated modules designed to unify your operations
Real-time Visitor Tracking
See who's visiting your website in real-time, where they are from, and what pages they are currently viewing.
Live Chat Engagement
Initiate conversations with prospects at the perfect moment based on their behavior and interest level.
AI Chatbots (Zobot)
Build intelligent bots to handle routine queries, qualify leads, and book meetings even when your team is offline.
Visitor Segmentation
Group visitors based on demographics, behavior, and CRM data to provide highly personalized experiences.
Lead Scoring
Automatically score visitors based on their actions and prioritize high-value prospects for your sales team.
Audio & Screen Share
Provide hands-on support with high-quality audio calls and screen sharing directly within the chat window.
Mobile SDK
Embed live chat and tracking into your native mobile applications to provide a consistent experience everywhere.
CRM Integration
View visitor history and background information directly from Zoho CRM or other popular platforms.
Answer Bot
Empower customers to find their own answers with an AI-driven bot that pulls information from your knowledge base.
Advanced Reports
Monitor agent performance, visitor trends, and chat ROI with comprehensive analytics and visual reports.
Proactive Triggers
Set up automated triggers to send personalized messages when visitors perform specific actions on your site.
Chat Transfers
Seamlessly transfer chats between departments or agents to ensure every query is handled by the right expert.
Key Business Benefits
Zoho Services
End-to-end services to ensure your Zoho environment is perfectly aligned with your industry requirements.
Zoho Implementation
Organizations can benefit from professional assistance in implementing Zoho solutions tailored to their specific business requirements.
Zoho Integration
Expert support is available for seamlessly integrating Zoho applications with existing systems and third-party tools, enhancing operational efficiency.
Zoho Customization
Businesses can leverage custom development options to tailor Zoho applications to their unique workflows and operational needs.
Zoho Managed Support
Ongoing support and maintenance services ensure the smooth functioning and optimal performance of Zoho solutions, providing peace of mind to organizations.
Zoho Training
Comprehensive training programs are available to empower teams with the necessary knowledge and skills to effectively utilize Zoho applications, maximizing their potential for business growth.
Zoho Consulting
Strategic guidance from certified experts to maximise your Zoho ROI and business outcomes aligned with your industry requirements.
How Much Does Zoho SalesIQ Cost?
Zoho offers a transparent, pay-as-you-go pricing model that scales with your business. The total cost of ownership is dynamic and is primarily influenced by the specific plan edition selected, the total number of users, and any unique customization or integration requirements your business may have. We work closely with your team to audit your requirements and recommend the most cost-effective licensing structure to ensure maximum ROI for your organization.
Zoho SalesIQ is a customer engagement platform offering live chat, website visitor tracking, and automated chatbots to help you convert site visitors into leads.
Yes, SalesIQ features Zobot, a drag-and-drop bot builder that lets you create complex conversation flows and FAQ bots without any coding.
It shows you exactly who is on your website in real-time, what pages they are viewing, how they got there, and their past interaction history.
Seamlessly. Chats can automatically be converted into Leads or Contacts in Zoho CRM, and sales reps can see a lead's chat history directly inside the CRM record.
Yes, you can set up routing rules based on the page the visitor is on, their geographic location, or their answers to pre-chat questions.
Modernise Your Operations — Faster Than You Think.
Unify your processes and empower your team with the world's most comprehensive business suite. Your transformation starts with one conversation.