Zoho CRM Plus — The Unified Customer Experience Platform
Zoho CRM Plus is a powerful, all-in-one suite that unifies your sales, marketing, and support teams on a single platform to deliver exceptional customer journeys. As a specialized Zoho CX partner, we help you eliminate departmental silos by integrating Zoho CRM, Desk, Campaigns, Social, SalesIQ, and Analytics into one cohesive ecosystem with a unified admin console.
Zoho CRM Plus: The Unified Customer Experience (CX) Platform for Global Enterprises
Zoho CRM Plus is a powerful, all-in-one suite that unifies your sales, marketing, and support teams on a single platform to deliver exceptional customer journeys. As a specialized Zoho CX partner, we help you eliminate departmental silos by integrating Zoho CRM, Desk, Campaigns, Social, SalesIQ, and Analytics into one cohesive ecosystem with a unified admin console.
Zoho CRM Plus provides a unified platform for every customer-facing team, ensuring your marketing, sales, and support departments operate in perfect sync to deliver world-class service at every touchpoint.
Zoho CRM Plus Modules
A comprehensive suite of integrated modules designed to unify your operations
Advanced CRM
Get the full power of Zoho CRM Enterprise, with advanced automation and AI-powered insights.
Omnichannel Support (Desk)
Integrate customer support directly with your sales data for a complete customer lifecycle view.
Engagement (SalesIQ)
Chat with visitors in real-time and track their behavior on your website to identify hot leads.
Campaign Management
Run multi-channel marketing campaigns and track their direct impact on your sales pipeline.
Social Media Platform
Manage all your social channels and engage with followers directly within your CRM suite.
Surveys & Feedback
Collect customer feedback at critical touchpoints and use it to improve your customer experience.
Advanced Analytics
Gain deep insights into your sales, support, and marketing performance with cross-app analytics.
Project Management
Convert won deals into projects and ensure a smooth handoff between sales and delivery teams.
AI Assistant (Zia)
Leverage Zia across all apps to predict conversions, detect anomalies, and suggest best actions.
Unified Admin Panel
Centrally manage all your sales, marketing, and support tools from one single administrative console.
Telephony & SMS
Connect with customers on their preferred channels with built-in telephony and SMS integrations.
Secure Collaboration
Communicate with teams across departments with shared feeds, chats, and document collaboration.
Key Business Benefits
Zoho Services
End-to-end services to ensure your Zoho environment is perfectly aligned with your industry requirements.
Zoho Implementation
Organizations can benefit from professional assistance in implementing Zoho solutions tailored to their specific business requirements.
Zoho Integration
Expert support is available for seamlessly integrating Zoho applications with existing systems and third-party tools, enhancing operational efficiency.
Zoho Customization
Businesses can leverage custom development options to tailor Zoho applications to their unique workflows and operational needs.
Zoho Managed Support
Ongoing support and maintenance services ensure the smooth functioning and optimal performance of Zoho solutions, providing peace of mind to organizations.
Zoho Training
Comprehensive training programs are available to empower teams with the necessary knowledge and skills to effectively utilize Zoho applications, maximizing their potential for business growth.
Zoho Consulting
Strategic guidance from certified experts to maximise your Zoho ROI and business outcomes aligned with your industry requirements.
How Much Does Zoho CRM Plus Cost?
Zoho offers a transparent, pay-as-you-go pricing model that scales with your business. The total cost of ownership is dynamic and is primarily influenced by the specific plan edition selected, the total number of users, and any unique customization or integration requirements your business may have. We work closely with your team to audit your requirements and recommend the most cost-effective licensing structure to ensure maximum ROI for your organization.
Zoho CRM is a standalone sales tool. Zoho CRM Plus is a unified customer experience platform that includes CRM, Desk, SalesIQ, Campaigns, Social, Analytics, and more, all connected under one interface.
Yes, CRM Plus is aggressively priced and represents a significant cost saving compared to purchasing enterprise licenses for CRM, Desk, and the other included apps separately.
Yes, Zoho Social is included, allowing you to schedule posts, monitor keywords, and turn social media interactions into leads within your CRM.
Yes, it includes Zoho SalesIQ, which provides live chat, website visitor tracking, and automated chatbots directly integrated with your sales pipeline.
It leverages Zoho Analytics to provide unified, cross-functional dashboards so you can track marketing ROI, sales velocity, and customer support metrics in one place.
Modernise Your Operations — Faster Than You Think.
Unify your processes and empower your team with the world's most comprehensive business suite. Your transformation starts with one conversation.