Terms of Services of AGSuite India Localization for NetSuite
Legal terms, privacy policy, security practices, and support service level agreements for the AGSuite India Localization Add-on for Oracle NetSuite.
Introduction
AGSuite’s India Localization Add-on for NetSuite enables businesses to comply with Indian tax and financial regulations. This document outlines our Privacy Policy, Terms of Use, and Security practices for the add-on.
Privacy Policy
Data handling, access control, and privacy guarantees for the India Localization Add-on
Information Collected
Metadata such as GSTIN, PAN, and state codes for configuration only.
Use of Information
Solely to provide compliance features; no PII stored.
Data Storage
Resides within NetSuite; logs purged within 30 days.
Data Sharing
No third-party sharing.
Access
Restricted to authorized AGSuite personnel.
User Rights
Clients may disable or uninstall anytime.
Contact
Reach out to privacy@agsuitetech.com.
Terms of Use
Licensing conditions, software boundaries, and operational guidelines
License
Exclusive to AGSuite customers with valid subscriptions.
Restrictions
No reverse engineering, redistribution, or resale allowed.
Availability
Operates within NetSuite’s infrastructure.
Support
Handled under standard AGSuite support SLAs.
Termination
Misuse can lead to suspension.
Liability
Limited to functionality; no responsibility for indirect losses.
Security Practices
Enterprise security standards, governance, and audit protections
Environment
Operates entirely within NetSuite.
APIs
No external calls or third-party integrations.
Governance
Role-based access with script governance.
Audits
Subject to internal security checks.
Compliance
Aligns with NetSuite’s security protocols.
Support SLA
Response timelines categorized by issue criticality and operating hours
Severe impact on critical business tax operations or billing stoppage.
Significant functionality impaired with no immediate workaround.
Routine issue or operational inquiry with viable workaround.
Minor inquiries, non-blocking requests, or enhancement suggestions.
Contact Information
AGSuite Technologies
Official Oracle NetSuite Solution Provider